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Mercy, who reads the support messages, holding one of her dogs at home
Mercy, who reads your messages, with one of her dogs at home.

Support

Talk to a real person about your portrait

The art is made with AI. The part that matters most is still a person, and that person answers you.

Every order is looked at by Mercy and her team before anything is printed, and every message here is read by one of us. If something is wrong, or you are stuck, or you want to ask before you order, we would rather hear from you than have you wonder.

Three ways to reach us

Pick whichever one suits you. They all end up in the same place, and they all get an answer.

Message us

The form on this page comes straight to us with your order details attached.

Reply within 24 hours

Text us

Send us a text and it lands in our support system.

Reply within 24 to 48 hours

If you already ordered, text from the number on your order and we will know it is you. Otherwise start your text with your order number.

Texts come into our system, not a live phone, so nobody is waiting by it. We read every one and answer within 24 to 48 hours. Reply STOP at any time and the texts stop.

Email us

Write to us at any time and we will pick it up.

Reply within 24 hours

No website required

Having a hard time with the tech? Let us make it for you.

You do not have to work the website. Answer five short questions and a person here builds it on the site for you. This is free, and nothing is ordered until you say so.

Want something of your own designed instead, a costume, a scene, a caption? That is a custom request.

Yogi and Mia portraits side by side on the wall

Step 1 of 5

Your pet

Start with a photo. If the upload will not work, skip it and we will ask you for the photo by email.

Your pet's photo
Is your pet a boy or a girl?

Message us

Send us a message

Tell us what is going on and we will get back to you within 24 hours.

Find this in your confirmation email.

If it is easier to say it than type it, tap the microphone and talk.

A photo, if it helps

This form is checked for bots before it is sent. You will not usually see anything.

We read and answer every message ourselves. If your question is about an order, the order number helps us find it faster.

Back to what you came for

Pick a style, upload one photo, and see your pet in it before you pay for anything.