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The Pet Pic Promise

A Promise to Every Pet Parent

Every portrait gets reviewed before it reaches you.

When it's your pet, the details matter.

Because every pet deserves a portrait that looks like them.

Create Your Pet's Portrait →Free preview before anything prints. No card needed.
Yogilove and Miabelle on the wall, and the family who made them

Reviewed by Mercy and her team

Preview firstFree, no card, no account.
Premium printsArchival paper, real wood frames.
Made to orderPrints in 1 to 3 business days, posters and classic framed prints in 3 to 5 business days, custom frames in 5 to 7 business days or about 3 weeks, plus transit.
Any petDogs, cats, horses, rabbits, and more.
Please readFrame fit, guaranteed

A person reviews every order and fits it to your frame before it prints. Nothing is cut off at the top, like a crown or an ear, the bottom is not left as an empty band, and the name is never clipped. If any of that slips through, we reprint it free.

What the promise covers

Six things, each one already built into the way an order is made.

Reviewed by a person

Mercy and her team look at every portrait next to your photo before it goes anywhere. Eyes, ears, markings, expression.

Fitted to the product

The artwork is fitted to the exact size, frame and mat you chose, at 300 DPI or higher, before it prints.

Names are never cut off

The name plate is checked against the print area on every order. If one ever is, we reprint it free.

Fixed before it prints

If something is off, it gets corrected first. Corrections before printing are included, not an add-on.

Remade free if it arrives wrong

Cropped, damaged, defective or incorrect on arrival: tell us within 30 days of delivery and we remake it free.

No card needed to preview

The preview is free. You only pay when you add a portrait you love to your cart and check out.

The process

Here's what happens between your photo and your front door.

Four steps. Two of them are a person looking at your pet.

01

You create your portrait

You can start however you like.

Either way, you'll customize everything to match your pet and your space.

Once you're happy, you check out securely and we take it from there.

Browse styles

A style page, where you upload your pet's photo and see the portrait
Browse styles first and upload your pet's photo

Shop by product

The shop, where you choose the product, size and finish
Or choose your product, size, and finish, then upload
02

I review your portrait

Right after you check out, an order confirmation lands in your inbox.

That's when every portrait comes through to me.

I look at your pet's photo side by side with the artwork, checking the details that matter:

  • Eyes
  • Ears
  • Fur markings
  • Expression

Most of the time, it's already right.

But if something feels even slightly off, I fix it before it moves forward.

Because when it's your pet…

“close enough” isn't enough.

Original photo

AI generated

After my review

Order confirmation email

03

I prepare it for print

Once the likeness is right, I check everything else.

  • Resolution
  • Sizing
  • Cropping

All images are processed at 300 DPI or higher.

No pixelation.

No awkward framing.

No surprises when it arrives.

Toby's portrait fitted in print canvas: 333 DPI print readyUltra Sharp 333 DPI. Print Ready
Toby, fitted for 24x36 Classic Canvas
04

We send it to print

Once approved, we prepare the final file and send it to our print partner.

They print it, pack it and ship it to you.

You'll get updates along the way, and we email you the tracking as soon as it ships.

If you added a digital version, that's delivered once your order is on its way.

What this really means

This isn't automated.

It's a real person, looking at your pet's portrait, making sure it feels right before it ever reaches you.

Only when it does…

It ships.

Pet Parent Approved seal

The standard

The seal isn't a badge. It's a decision.

When you see the Pet Parent Approved seal on your order, it means one thing:

I looked at your portrait.

I compared it to your pet.

And I decided it was something I'd be proud to put my name on.

Not “good enough for AI.”

Good enough for a pet parent.

I only put my name on portraits I'd hang on my own wall.

If a portrait isn't there yet, I make sure it gets there.

Then it ships.

That's the standard.

And it's not a marketing line.

It's the reason this company exists.

When it arrives

Every piece is made to order. The windows start at checkout and include the day we spend reviewing and preparing your artwork.

Classic fine art prints1 to 3 business days to produce3 to 5 business days in transitArrives in about 1 to 2 weeks
Classic hanging posters and classic framed prints3 to 5 business days to produce3 to 5 business days in transitArrives in about 1 to 2 weeks
Classic canvas5 to 7 business days to produce3 to 5 business days in transitArrives in about 2 to 3 weeks
Fast-ship framed prints5 to 7 business days to produce and ship3 to 5 business days in transitArrives in about 8 to 12 business days
Custom framed prints and framed canvasabout 3 weeks to ship3 to 5 business days in transitArrives in about 3 to 4 weeks
Digital downloaddelivered by email in 1 to 2 business daysNo shipping wait1 to 2 business days

Pet Pic Portraits has some frames that ship within 5 to 7 business days, and others that take on average 3 weeks to ship. Frames that ship fast are marked. A digital add-on on a physical order is emailed within 1 to 2 business days of your order.

The reprint rule

What happens if something is wrong, in plain words.

Return policy →
Please readFrame fit, guaranteed

A person reviews every order and fits it to your frame before it prints. Nothing is cut off at the top, like a crown or an ear, the bottom is not left as an empty band, and the name is never clipped. If any of that slips through, we reprint it free.

If a name or a head is cut off

We remake it free. The artwork is fitted and checked against the print area before it prints, so this shouldn't happen, and if it does the remake is on us.

If it arrives damaged, defective or incorrect

We send a free replacement. Reach out within 30 days of delivery with a photo, your order number and a quick description.

If it is lost in transit

We send a replacement at no charge. Contact us within 30 days of the estimated delivery date and we verify with the carrier.

Before it prints

Mercy and her team check each portrait next to your photo before it prints. We guarantee every portrait is sized and fitted to the size you choose. If anything is cropped, arrives damaged, or doesn't sit right, we replace it free. All sales are final, with no cancellations or refunds. Edits are free: add yours to Notes for our team when you order, and we send you the revision before we print or deliver it.

Why we started this

I thought it was hype.

Until I tried it with my own pets.

I kept seeing it everywhere.

People turning themselves into paintings.

Into movie characters. Royalty. Art styles that looked like they belonged in a gallery.

And then I started seeing pets.

Dogs as kings. Cats as paintings.

Portraits that actually looked like something you'd hang on your wall.

It looked amazing.

But I didn't buy it.

So I went down a rabbit hole.

Trying to figure out how they were actually doing it.

Clicking through tools. Testing things out. Seeing what worked, and what didn't.

Most of what I tried didn't live up to what I was seeing.

Which made me even more skeptical.

So I decided to test it for real.

It started with Yogi, my 12-year-old Shih Tzu.

I uploaded his photo and turned him into a prince.

Just to see what would happen.

Yogilove, original photo before the portraitYogilove, original
Yogilove
Yogilove as a custom human-reviewed royal prince portraitYogilove. Royal Prince
Yogilove as a Royal Prince

When it came back…

I actually stopped.

Because it wasn't just good.

It was him.

The eyes. The expression. The way he holds his face.

Even in a royal outfit, with all the detail around him…

It was unmistakably Yogi.

Not a version of him.

Him.

So I pushed it.

Tried again with Mia, my baby girl.

Turned her into a princess.

Soft colors. Tiny details. That same look she gives me every morning.

And when I saw it…

Miabelle, original photo before the portraitMiabelle, original
Miabelle
Miabelle as a custom human-reviewed royal princess portraitMiabelle. Royal Princess
Miabelle as a Royal Princess

I had to hold my heart.

At that point, I was still trying to prove it wrong.

So I tried one more.

My neighbor's tabby cat.

This time, as a painting.

An Impressionist painting.

With texture and color.

Mittens, original photo of the neighbor's tabby catMittens, original
Mittens
Mittens as a custom human-reviewed Van Gogh Starry Night portraitMittens. Starry Night
Mittens as a Starry Night painting

And somehow…

Still her.

She saw it and just froze.

Three pets. Three moments that stopped me cold.

That's when it hit me.

This wasn't hype.

This was something every pet parent deserves to feel.

But I also noticed something else.

Every once in a while…

there'd be a tiny detail.

Something subtle.

The kind of thing most people wouldn't catch.

But a pet parent would.

And I knew right then…

If I was going to share this with other people,

it had to be right.

Not almost right.

Exactly right.

That's why I personally review every AI-generated pet portrait before it ships.

I look at the eyes. The ears. The markings.

The little things that make your pet your pet.

And in those rare moments something feels even slightly off…

I make it right.

Then it ships.

Because I know what it feels like to love a pet like that.

And when you open that portrait…

It should feel exactly the way mine did.

From Mercy

“I know what it means to love a pet that way.”

Mercy holding Yogi and MiaMercy, Yogi and Mia

I have two.

Miabelle is a year old, a Shih-Poo who came into our lives like a small, fluffy hurricane and immediately made herself the center of everything.

She's still figuring out the world.

Still bouncy. Still ridiculous.

Completely convinced she runs the house.

Then there's Yogi.

Twelve years old.

A Shih Tzu Terrier who has seen everything, survived everything…

and still follows me to the kitchen every single morning, just in case today is the day I drop something good.

He is the wisest, most patient creature I have ever known.

When I look at a portrait of someone's pet…

I'm not looking at a product.

I'm looking at someone's Yogi.

Someone's Miabelle.

And I know. I know,

If the eye color is wrong…

If the ears don't sit right…

If the paws look like they belong to some other dog…

They're going to feel it the moment they open the box.

That slight disappointment you try to push down…

because you don't want to seem ungrateful.

I can't let that happen.

So I look at every one.

Every portrait, before it ships.

I check the things AI tends to miss.

the little details that are invisible to a machine…

but everything to the person who knows that pet.

And when I approve it, what I'm really saying is:

I would be proud to receive this.

That's the only standard I know how to hold.

Mercy 🐾

Fur Baby Mama

Portraits we're proud of

These are real pets. Real portraits. Personally approved.

Some of these are customers who trusted us with their most important pets. Two of them are ours. Every single one went through Mercy's review before it shipped or delivered, and every one of them is something we'd hang on our own wall.

Gladys's pet original photoGladys, before
Gladys's pet as a custom human-reviewed portraitGladys, after

Gladys: Every little detail, exactly where it belongs.

Gabriela's pet original photoGabriela, before
Gabriela's pet as a custom human-reviewed portraitGabriela, after

Gabriela: The portrait she didn't know she needed until she saw it.

Mia's original photoMia, before
Mia as a custom human-reviewed portraitMia, after

Mia: The hurricane, finally captured.

Yogi's original photoYogi, before
Yogi as a custom human-reviewed portraitYogi, after

Yogi: Wisest dog in the house, finally on the wall.

Loved by pet parents

Real customer photos, on the wall. Pulled live from the Paw of Fame, newest first.

Paw of Fame →
Pablo Honey Escobark's custom pet portrait from a customerPablo Honey Escobark's own photo, before the portrait
Pablo Honey Escobark
★★★★★

Great! It was an excellent surprise as a birthday gift. One question though; I think erred in ordering regarding the glass/plastic cover. I meant to order a pnon glare cover but think I left the order as "no cover".…

Kelly
Sandy's custom pet portrait from a customerSandy's own photo, before the portrait
Sandy
★★★★★

Sandy's portrait came out beautiful. It captured her sweet eyes, and I feel as though she's with me again. Thank you so much.

Linda
Rae's custom pet portrait from a customerRae's own photo, before the portrait
Rae
★★★★★

Nice picture almost looks like a painting

Wayne
Petey's custom pet portrait from a customerPetey's own photo, before the portrait
Petey
★★★★★

Peter's portrait turned out very distinguished. He looks great.

Petey's Dad
Alfie's custom pet portrait from a customerAlfie's own photo, before the portrait
Alfie
★★★★★

Alfie’s portrait turned out so amazing! It took about a week to get to me and was flawless. The quality blew me away. I wasn’t expecting it to be as high quality as it was. It made for the best birthday for my hubby.…

Alfie's Mom
Bettan's custom pet portrait from a customerBettan's own photo, before the portrait
Bettan
★★★★★

Very pleased with my portrait. Outstanding quality. I also appreciated the customer service. Highly recommend.

Jeff
Chance's custom pet portrait from a customerChance's own photo, before the portrait
Chance
★★★★★

The portrait is amazing!! I gave it to my boyfriend as a father's day gift and he absolutely loved it. Thank you!

Ann
Mia's custom pet portrait from a customerMia's own photo, before the portrait
Mia
★★★★★

My sister surprised me with this as a gift, and I couldn't believe how much it looked like my Mia. She's on a stand in my living room now. I love it as much as I love my Mia.

Gabriela Z.
Angel's custom pet portrait from a customerAngel's own photo, before the portrait
Angel
★★★★★

Angel was my boy for eighteen years. This beautiful angel portrait captured him perfectly. I couldn't have asked for more. He's beautiful, and I miss him so much. Thank you for such a beautiful piece of art.

Gladys M.

Your pet deserves a portrait that looks like them.

Not a beautiful portrait of a dog.

A beautiful portrait of your dog.

Create Your Pet's Portrait →

Free digital preview before anything prints.